Does Your Commercial Building Smell Musty?

5/25/2022 (Permalink)

Mold found in a storage room.

Commercial buildings can be at an even higher risk of developing mold issues than residential buildings.

It is difficult to regulate the amount of moisture in larger buildings. There are also more opportunities for mold to grow. For instance, mold can be found in buildings on paper, textiles, and building materials. Also there is a significant larger amount of HVAC ducts in commercial buildings known to be one of the worst places for mold to form.

Does your building have ongoing moisture problems due to water intrusion, long-standing leaks, roof damage, or from poor humidity control? 

Look for these following factors of potential mold growth:

• The presence of visible mold.
• Strong musty odors which may indicate mold is present.
• Any evidence of past moisture problems that might indicate previous mold growth.
• Excessive humidity.

You think you have found visible mold growth.

Should you find mold within your facility, mold removal and remediation can help eliminate a potentially dangerous situation. The SERVPRO of Brainerd and Park Rapids professionals have the training and expertise to know how to look for any visible signs of mold. Following industry standards for mold remediation they will work to remove visible mold and reduce the potential for future mold growth.

What if there is no visible mold present?

SERVPRO of Brainerd and Park Rapids provides testing services to determine the presence or absence of mold in your business.

Mold testing can determine the extent of the mold contamination and identifies the types of mold. This allows SERVPRO of Brainerd and Park Rapids determine what mold mitigation services are needed.

The mold test includes:

Air Samples - reveal the mold spore particulate count. It will help determine which areas of the facility are unaffected and which area are affected by mold. It will help you know what kind of mold spores are present, how much is present, and what concerns there may be about the mold spores that have been found.

Surface Samples - reveal if settled dust particles contain mold spores and what kind.

Swab Tests - identifies the type of mold you can see on a surface.

If you think you have a mold problem, call SERVPRO of Brainerd and Park Rapids at 218-568-6923 or visit our Mold Remediation and Restoration webpage for more information.

Storms Hit The Brainerd and Park Rapids Areas Hard!

5/18/2022 (Permalink)

SERVPRO of Brainerd and Park Rapids is ready to help!

Recent storms brought flooding, high winds, and hail to our area. If you experienced water damage from this recent storm you need to call SERVPRO of Brainerd and Park Rapids at 218-568-6923!

We provide immediate service day or night!  SERVPRO of Brainerd and Park Rapids provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Cass, Crow Wing, Hubbard, and Wadena counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service

• Faster to Any-Sized Disaster

• Highly Trained Restoration Technicians

• A Trusted Leader in the Restoration Industry

• Locally Owned and Operated

• Advanced Restoration and Cleaning Equipment 

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration

• Fire Damage Restoration

• Mold Remediation

• Storm Damage Restoration

• Cleaning Services

• Commercial Services

• Commercial Water Damage Restoration

• Commercial Fire Damage Restoration

There's never a convenient time for storm damage to strike your  commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.  For more information, visit our commercial services page on our website.

Did the Properties You Manage Get Hit by Recent Storms?

5/18/2022 (Permalink)

Recent storms brought lightening, hail, and damaging winds.

When you need a quick response, Call on SERVPRO of Brainerd and Park Rapids at 218-568-6923.

Our goal at SERVPRO of Brainerd and Park Rapids is to get you back to business quickly! 

As a commercial property management professional, your clients and tenants rely on you for efficient day-to-day operations of the property where they reside. They also depend on you to protect it. 

SERVPRO of Brainerd and Park Rapids understands there is no such thing as a small emergency when it can negatively impact your residents safety, revenue loss and business operations.

Timely mitigation is key to minimizing damage, business interruptions, and recovery costs.

You and those who depend on you will appreciate the rapid response, expertise and training that enables SERVPRO of Brainerd and Park Rapids to help get your facility back into operation quickly.

You can trust SERVPRO of Brainerd and Park Rapids.

SERVPRO of Brainerd and Park Rapids has been helping business owners in Cass, Crow Wing, Hubbard, and Wadena counties recover from storm damage since 2003.

The SERVPRO of Brainerd and Park Rapids Difference

5/18/2022 (Permalink)

SERVPRO of Brainerd and Park Rapids has the specialized equipment needed to get your job done right!

What is the SERVPRO difference? It is the people, experience, training, and equipment to make it "Like it never even happened."

Experience: SERVPRO of Brainerd and Park Rapids has been an industry leader of fire, water, mold, and other specialty cleanup and restoration services in Cass, Crow Wing, Hubbard, and Wadena counties since 2003.

Our People: Our highly trained, dedicated, and experienced professional technicians have the expertise needed to handle your mitigation and restoration needs.

Training: Our professional technicians receive training through SERVPRO Industries, Inc. which is an IICRC-approved school. This program helps ensure SERVPRO of Brainerd and Park Rapids professional technicians receive training that meets and exceeds industry standards.

Equipment: SERVPRO of Brainerd and Park Rapids uses specialized equipment based on the mitigation or restoration services needed. This equipment may include:

• Moisture Detection & Measurement Equipment
• Water Extraction Equipment
• Drying Equipment
• Odor Removal and Deodorization 
• Sanitizing Agents, Germicides, and Anti-Microbial Treatments.

Visit our Advanced Technology and Techniques page on our website for detailed information on the equipment and treatments mentioned above. 

For more information you can call SERVPRO of Brainerd and Park Rapids at 218-568-6923 or visit our website.

SERVPRO Professionals Get the Job Done Right!

5/12/2022 (Permalink)

You may be asking yourself the question of why should I use SERVPRO of Brainerd and Park Rapids to take care of my home or business when I have encountered a disaster? Hopefully the information provided below will explain why the answer to your question should be yes!

S – SERVPRO Strong. SERVPRO has been going strong since 1967 and now has 2000 franchises. SERVPRO of Brainerd and Park Rapids have been going strong since 2003. SERVPRO professionals are trained in an IICRC approved school, to help ensure our training meets and exceeds accepted industry standards.

E – Emergency Services. SERVPRO of Brainerd of Park Rapids is faster to any disaster. We are available 24 hours a day, seven days a week, and 365 days a year. Unexpected emergencies can happen at any time and SERVPRO of Brainerd and Park Rapids stands ready to help.

R – Restoration Specialists. SERVPRO of Brainerd and Park Rapids restoration services include Water Damage Cleanup and Restoration; Fire, Smoke and Soot Restoration; Mold Mitigation Services; and Commercial Large Loss and Storm Response Program. SERVPRO of Brainerd and Park Rapids strives to restore as many personal belongings to their pre-damaged state as possible.

P – Professionals. The staff at SERVPRO of Brainerd and Park Rapids go through vigorous training to ensure they have the skills and knowledge to make sure their completed jobs are "Like it never even happened." Our staff is a team of specialists, trained to professionally clean your home or business and personal belongings.

R- Respected. SERVPRO of Brainerd and Park Rapids has worked hard to earn the respect of customers and professionals alike and has gained a reputation for being one of the top cleaning and restoration companies in the area.

O – Outstanding Service. Your home and/or business will be treated with the utmost care. We work closely with insurance companies and home/business owners to make the process of handling your disaster as stress free as possible from start to finish.

For more information on the restoration and cleaning services offered at SERVPRO of Brainerd and Park Rapids call: 218-568-6923

Spring Showers can Mean Storms and Flooding

5/4/2022 (Permalink)

When storms and flooding hit, SERVPRO of Brainerd and Park Rapids is ready to help.

When storms or floods hit your home, SERVPRO of Brainerd and Park Rapids is ready!

We have experienced one of the wettest Aprils in recent years bringing with it storms and floods. 

Call on the professionals:

SERVPRO of Brainerd and Park Rapids specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Cass, Crow Wing, Hubbard and/or Wadena counties we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams https://www.SERVPRObrainerdandparkrapids.com/disaster-recovery that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 1-218-568-6923

Springtime Can Mean Flooded Basement Time.

5/3/2022 (Permalink)

This flooded basement was caused by recent storms.

Here at SERVPRO of Brainerd and Park Rapids, we specialize in flooded basement cleanup and restoration!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 218-568-6923

If you discover water in your basement - don't delay in calling SERVPRO!

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Brainerd and Park Rapids and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

What is Biohazard Cleaning?

5/3/2022 (Permalink)

This universal biohazard symbol warns of potential biohazardous materials than need to be handled properly for your safety.

Before we can explain biohazard cleaning it is important to understand the term, "biohazard." According to the Merriam-Webster dictionary, a biohazard is: a biological agent or condition that is a hazard to humans or the environment.  A few examples of biohazards are:

• blood and blood products
• body fluids (other than blood)
• animal carcasses
• contaminated laundry
• contaminated sharps (i.e. needles, syringes, medical tubing)
• bloodborne pathogens (i.e. HIV, Hepatitis B)

When is biohazard cleaning needed?

Biohazard cleaning is necessary after a traumatic event like an injury, death or crime has occurred. What cleaning protocols need to be followed when dealing with biohazards? One of SERVPRO's specialized cleaning services is Biohazard & Crime Scene Cleanup. This specialized cleaning service was developed to address proper cleaning protocols in the likelihood that infectious materials are likely present, and there is a need for cleanup teams to wear protective equipment for safety. Biohazard & crime scene cleaning and disinfecting protocols are strictly followed in situations where blood, human or animal remains, and/or other potentially infectious materials may be present and need removed to ensure everyone's safety.  How do you clean when a biohazard is present? Because traumatic events often involve biological and chemical contaminants, it’s important to know that the restoration process is being handled in compliance with all government, environmental and health regulations. Our professionals do this in the safest way possible. We are trained and prepared both physically and mentally to handle biohazard, trauma and crime scene cleanup and restoration with respect and professionalism. What training is needed to clean up biohazardous materials? The professional cleaning staff at SERVPRO of Brainerd and Park Rapids are certified through the IICRC (Institute of Inspection Cleaning and Restoration Certification) in Trauma & Crime Scene Cleanup (TCSC). 

The information on biohazard cleaning services for this blog post was obtained from: https://www.SERVPRO.com/services/cleaning-services/specialized-cleaning/biohazard-cleaning

SERVPRO of Brainerd and Park Rapids Offers Specialized Cleaning Services

5/3/2022 (Permalink)

SERVPRO of Brainerd and Park Rapids offers the Certified: SERVPRO Clean program for businesses in our area to help fight the spread of COVID-19

SERVPRO is well know for making your home or business look it never happened after experiencing fire, water, mold, or storm damage.

Did you know we offer specialized cleaning services as well?

SERVPRPO of Brainerd and Park Rapids offers specialized cleaning services to keep your home looking good. It takes a lot of hard work to maintain your home or business. Why not use the professionals located in your community to take care of the cleaning for you?

Specialized cleaning services offered through SERVPRO of Brainerd and Park Rapids include:

• Odor Removal 
• Vandalism & Graffiti Cleaning 
• Biohazard & Crime Scene Cleanup
• COVID-19 - Certified: SERVPRO Clean
• Monthly House Cleaning
• Cabin Cleaning (Opening and Closing)
• Document Restoration 

Call SERVPRO of Brainerd and Park Rapids at 1-218-568-6923 with questions on how we can assist you with your cleaning needs.

Water Damage Can't be That Bad - Can it?

4/28/2022 (Permalink)

Water Stained Ceiling - needs immediate attention. SERVPRO of Brainerd and Park Rapids is here to help.

You found sitting water in your basement or maybe you discovered water stains on your ceiling. You don't need to be in a hurry to get this cleaned up - or do you?

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Brainerd and Park Rapids provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Brainerd and Park Rapids arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –218-568-6923

Here is a water damage timeline that explains the need for immediate action once water damage has occurred.

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Brainerd and Park Rapids

SERVPRO of Brainerd and Park Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water damage needs to be taken seriously and dealt with immediately to minimize the damage to your home.

Does your Home Have a Mold Problem?

4/28/2022 (Permalink)

Mold has quickly taken over this utility room after the water heater leaked.

Do I need mold remediation? Doesn't mold live everywhere? 

Unfortunately, mold thrives in wet humid environments. So if you have had water damage, mold can spread quickly throughout your home.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 2-8-568-6923

Safety Tips to Follow if You Suspect You Have Mold

4/28/2022 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home even from something as simple as wiping these boxes down.

Myth: All you need to clean mold is bleach.

Truth: Different types of mold need special cleaning or remediation protocols. You will actually end up spreading the mold.

What do I do if I see Mold?

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Brainerd and Park Rapids for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Brainerd and Park Rapids specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 218-568-6923

SERVPRO of Brainerd and Park Rapids is an IICRC Certified Firm

4/22/2022 (Permalink)

We are an IICRC Certified Firm

Our Highly Trained Restoration Specialists can restore your Cass, Crow Wing, Hubbard, and Wadena county Homes.

SERVPRO of Brainerd and Park Rapids is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Brainerd and Park Rapids

SERVPRO of Brainerd and Park Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Brainerd and Park Rapids Certifications:

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

You go to open your cabin for the season and find broken water pipes - now what?

4/20/2022 (Permalink)

Freezing temperatures is a common cause of burst water pipes.

You walk into your cabin and there is water everywhere - now what? Call SERVPRO!

SERVPRO of Brainerd and Park Rapids provides 24 hour water damage restoration services in Cass, Crow Wing, Hubbard, and Wadena counties.

SERVPRO of Brainerd and Park Rapids is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 218-568-6923

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Brainerd and Park Rapids has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Brainerd and Park Rapids

SERVPRO of Brainerd and Park Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property caused by water damage.

Listed below are just some of the certifications SERVPRO of Brainerd and Park Rapids holds:

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program
• HST - Health and safety Technician
• IICRC Certified Firm
• WRT - Water Damage Restoration Technician

Let SERVPRO of Brainerd and Park Rapids help you get back to enjoying your cabin like the burst water pipe never even happened.

Smoke and Soot Damage Cleanup

4/20/2022 (Permalink)

Wet Smoke caused these smoke webs to form. Smoke webs need a special cleaning process to prevent them from smearing and spreading soot.

Second to the trauma of having a fire, is cleaning and restoring your home/business from all the smoke and soot damage.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Brainerd and Park Rapids will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 218-568-6923

Let the experts at SERVPRO of Brainerd and Park Rapids keep you safe and clean, deodorize, and restore your belongings.

Is Your Family Ready if Severe Weather Should Strike?

4/14/2022 (Permalink)

Springtime marks the beginning of the severe weather season in Minnesota. Are you prepared?

Are You Ready if Severe Weather Should Strike?

Every April in Minnesota, the National Weather Service in collaboration with the Minnesota Department of Public Safety and its division of Homeland Security and Emergency Management (HSEM) sponsor a Severe Weather Safety Awareness program. 

Why do we need to worry about severe weather?

• According to the Minnesota Department of Natural Resources, Minnesota experiences an average of 29 tornadoes per year. In 2021, Minnesota recorded 64 tornadoes, including 22 on December 15 alone, which were the latest reported tornadoes on record. A record was set in 2010 with 113 tornadoes touching down across the state. (Information provided by HSEM Weather Safety website.
• Along with tornadoes, spring time in Minnesota is prime time for severe thunderstorms. These thunderstorms can bring with them lightening, hail, straight line winds, and flooding.

How can you prepare for severe weather?

• Have a family emergency plan.
• Make an emergency supply kit.
• Stay informed.

The HSEM Weather Safety website is an excellent resource for making sure you are ready should severe weather hit. This website provides resources on how to prepare for an emergency and what steps you should take to keep you and your family safe.

SERVPRO of Brainerd and Park Rapids has available a Home Emergency Booklet to guide you through developing your family emergency plan. The booklet covers:

• Disaster Preparedness - What You Can Do
• Family Communication Plan
• Emergency Supply Kit Checklist
• Home Evacuation Plan
• Emergency Fire Damage Tips
• Emergency Water Damage Tips (clean water - only)
• Home Contents Claim Inventory

If you should suffer damage from severe weather, don't forget: SERVPRO is faster to any size disaster! Our website will walk you through the steps you need to take to get your home back to looking like the storm damage never happened.

Certified: SERVPRO Cleaned - a defensive cleaning program

5/29/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Brainerd and Park Rapids today at  218-568-6923 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Why Professional Water Damage Restoration

4/24/2020 (Permalink)

Recent water loss left this sediment on kitchen floor and affected furniture.

Whether it's a pipe break, a supply line leak or a storm hits your area, water in your home or business can quickly become a problem.

Water damage restoration is the process of cleaning and drying a flooded home or business, to return it back to preloss condition as quickly as possible.

Flood damage and water in home or business can cause a significant amount of damage to a home, business and personal belongings.  Water mitigation is needed in the event of water loss.  Soaked rugs, ruined furniture, warped flooring and damaged walls are only the beginning of what may occur if water cleanup is not administered quickly.

Get it Done Right

If an unfortunate disaster does happen to you, seek professional services from a certified restoration company  Make sure to act quickly when water is discovered and contact a trusted restoration company for the most effective water cleanup and drying.

SERVPRO mitigation professionals can quickly pinpoint what items in your home or business are compromised by water damage.  Items like pillows, mattresses, particle board and box springs trap more moisture than other materials and may need to be discarded.  Should this occur our trained technicians will properly itemize and record discarded items for insurance pruposes.

Don't trust just anyone to handle Water damage restoration.  It is recommended that you contact a restoration company with a team of certified water cleanup professionals.

Visit https://www.SERVPRObrainerdandparkrapids.com for more information on water damage.

Don't Let a Storm Slow You Down, near Longville, MN

4/24/2020 (Permalink)

Drying, cleaning and sanitizing after a storm affected this property.

Specific steps are taken to minimize property destruction, prevent additional damage and to restore your home or business to its pre-damage state.

• Inspection:  A thorough inspection is completed to inspect your home or business to determine the extent of damage incurred.  Each inspection defines the class and category of water damage and helps outline the most effective way to restore your property.
• Water Removal:  This is an important step in preventing further damage from occurring in your home or business.  While using our advanced equipment we will also remove any carpeting, furniture and other items from the structure so they can be dried and cleaned.  We will also inventory and haul away any unsalvageable items due to excessive damage.
• Structural Drying:  After water removal is complete our technicians will place our advanced equipment throughout the property and monitor the dry down process.
• Cleaning and Odor Removal:  Special cleaners and disinfectants will be used to sanitize affected areas.  This removes all odors and leave only a fresh light scent behind.
• Restoration:  After the drying, cleaning and sanitizing have been completed, the repair or reconstruction work can begin.  This process may mean roof repair, rebuilding walls and floors, painting and in some cases, re-tiling.

Preventing Mold After a Storm

4/22/2020 (Permalink)

A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

When water enters your home after a storm, you will have more than a few things to worry about.  First, you want to make sure everyone in the home is safe and you've addressed the entry point of the water.  Any standing water should be quickly removed and for this you may want to consult with your water mitigation company in Nisswa, MN.

When things settle down you should turn your attention to possible mold growth.  Unexpected water from any source in your home creates good conditions for mold to proliferate.  Mold can appear quickly, in as little as 48-72 hours after a leak or flood.

The facts About Mold

A better understanding of mold growth can be helpful when dealing with it.  Here are a few basic facts about mold:

• It is naturally occurring and is present just about everywhere
• It is made up of microscopic spores
• Mold spores thrive in moist conditions such as when standing water is present
• Mold often produces a musty odor
• It is unlikely to grow in rooms under 45% humidity

The control of mold in your home is important because it produces allergens that can be an irritant to health.  One of the keys to mold control is to eliminate excessive moisture in the home.

The Myths About Mold

Mold is a fungus and not a bacteria. Since it is naturally in the air and the soil it is really impossible to achieve complete mold removal. It will always be present in your home in small amounts, but will be unlikely to cause problems so long as moisture is controlled.
Mold can be contained with specific treatments and colonies can be removed through the use of antifungal and antimicrobial products. Contents such as clothes and furniture can also be cleaned and sanitized with the proper measures. Fortunately, you can contain mold growth even after a storm that brings water into your home.

We are Cleaning Experts

4/3/2020 (Permalink)

Deep cleaning in process with technician wearing full PPE.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables.  Other spaces mentioned in the CDC's guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today - SERVPRO of Brainerd and Park Rapids, 218-568-6923

Faulty wiring causes damage at local restaurant in Park Rapids, MN

3/23/2020 (Permalink)

This charred ceiling is the result of a fire caused by faulty wiring.

Fire, Smoke and Soot Restoration Services

SERVPRO Franchise Professionals can help provide a solution to your property's fire damage needs.

• Structural Cleaning - After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning.  Our trained technician will pretest to determine the extent of damage, and then use specific equipment and cleaning solutions required to clean and protect the different types of surfaces found in your facility.  Depending on the amount of soot, we may even be able to reduce the cost of recovery by cleaning the surfaces.  This could eliminate the need for repainting or refinishing.
• Contents Cleaning - We will professionally clean and deodorize all of the restorable contents in affected areas.  This may include area rugs, furniture, draperies and upholstery.  We begin by carefully inspecting and testing all fabrics and contents to determine which cleaning method to provide.  Additionally, we will provide an inventory list and pictures of all "to be claimed" items if requested.
• Deodorization - We also provide specialized services to rid your home or business of offensive odors left by fire or smoke damage.  We do not merely cover up lingering odors with a fragrance, we will seek out the source of the odor and remove it.

Remember, no job is too large or small, with over 1700 locations SERVPRO has the ability to pool resources to make it "Like it never even happened."

CALL US FOR YOUR NEEDS:  218-568-6923.

Sewage backup causes safety concerns in Brainerd, MN

3/13/2020 (Permalink)

We are prepared to protect ourselves and your personal belongings.

SERVPRO is a Franchise company with over 50 years of leadership in cleanup and restoration.  Our track record of results has earned us the trust of the insurance industry and countless homeowners.

SERVPRO Franchise Professionals are a team of specialists, trained to professionally clean your home and personal belongings.

In the case pictured, it was discovered to be contaminated water, here are some things you should and shouldn't do to protect yourself:

DO:

• Wear protective equipment
• Call emergency service personnel if the situation is life-threatening.
• Avoid all contact with sewage and items contaminated by sewage.
• Wash your hands thoroughly after contact with contaminated items.

DON'T:

• Spread contaminated water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to the contaminated areas.
• Attempt cleanup of any kind.
• Touch or handle items that might be contaminated.

These Emergency Tips will assist you in taking the proper action until you SERVPRO Franchise Professional arrives.

Visit this link (https://www.SERVPRObrainerdandparkrapids.com/sewage-cleanup) for more information. 

We are Here to Help make it Like it never even happened.  218-568-6923.

Flash Flooding Overwhelm's Sump Pump in McGregor, MN

3/12/2020 (Permalink)

Standing water at back door of house after recent flash flooding.

Prepare NOW

• Know types of flood risk in your area. Visit FEMA’s Flood Map Service Center for information.

• Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.

• If flash flooding is a risk in your location, then monitor potential signs, such as heavy rain.

• Learn and practice evacuation routes, shelter plans, and flash flood response.

• Gather supplies in case you have to leave immediately, or if services are cut off. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets. Obtain extra batteries and charging devices for phones and other critical equipment.

• Purchase or renew a flood insurance policy. It typically takes up to 30 days for a policy to go into effect and can protect the life you've built. Homeowner’s policies do not cover flooding. Get flood coverage under the National Flood Insurance Program (NFIP)

• Keep important documents in a waterproof container. Create password-protected digital copies.

• Protect your property. Move valuables to higher levels. Declutter drains and gutters. Install check valves. Consider a sump pump with a battery.

Information provided found at https://www.ready.gov/floods

Is Your Dryer Safe and Working Properly?

3/12/2020 (Permalink)

If you see this, it might be time to clean your dryer vent.

Regular maintenance can save time and prevent lint fires?

Here Are Three Signs That Tell You It May Not Be:

• Vent trap doesn't open correctly
• Clothes take longer to dry
• Burning Smell

1.  The Vent Trap Doesn't Open Properly

A stuck vent trap is also another sign of lint build-up.  It could be the result of overdue maintenance and will eventually affect your appliance.  You should frequently check for debris or lint around the dryer hose to catch this problem before it causes a nasty clog or lint fire.

2.  Clothes Take Longer to Dry

When your dryer vent is clogged, clothes take to dryer as hot humid air cannot leave the dryer.This translates into more dry time and wear and tear on your dryer.  This may also add unnecessary humidity into your structure which could cause secondary damages.

3.  A Burning Smell

If you detect a burning smell from your dryer, please turn it off immediately.  This could be caused by your drum or lint trap being clogged.  The smell could be coming from hot clothes and longer drying times.  Check your dryer's vents and traps immediately, or call in a professional appliance company. 

Dryers are a luxury for most homeowners, don't wait until a malfunction to start your troubleshooting.  Regular maintenance will save you money and prevent a possible lint fire in the future.  

Call 218-568-6923 to schedule you dryer vent cleaning today!

Extreme Heat Causes Meltdown!

3/12/2020 (Permalink)

The music has stopped for this stereo in Cass Lake, MN.

Learn More About Fires

Fire is FAST!  In less than 30 seconds a small flame can turn into a major fire.  It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.

Fire is HOT!  Heat is more threatening than flames.  Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level.  Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Fire is DARK!  Fire starts bright, but quickly produces black smoke and complete darkness.

Fire is DEADLY!  Smoke and toxic gases kill more people than flames do.  Fire produces poisonous gases that make you disoriented and drowsy.  Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

For more information about fires visit: https://www.ready.gov/home-fires

For your clean up needs, call SERVPRO of Brainerd and Park Rapids at 218-568-6923.

Protect Yourself in an Emergency Water Situation

3/11/2020 (Permalink)

Heavy rains and high water table caused this basement to flood.

Emergency Don'ts During Water Emergency

In the event of a water emergency, whether it's considered clean, contaminated or you just don't know kind of water follow these steps below for your safety.

DON'T

• Enter rooms with standing water (like the one pictured).
• Enter areas if electrical outlets or equipment are exposed to water. Avoid unnecessary shock hazards.
• Leave materials containing coloring (inks) on carpet or floors to avoid staining.
• Use household items to remove water, such as your household vacuum, this may cause electrical shock or damage the vacuum cleaner.
• Use appliances or ceiling fixtures if standing in water or the ceiling is wet or sagging.
• Don't spread water by walking unnecessarily on damaged or wet areas.
• Turn on the HVAC system if there is a possibility of spreading contaminated air.
• Use household fans to dry the structure and spread contaminants.
• Use products for personal hygiene and cleanliness if exposed to an affected area.

Follow these Emergency Don'ts until SERVPRO of Brainerd and Park Rapids arrives.

Call us at 218-568-6923, we are working to make it "Like it never even happened."

Fort Ripley, MN home suffered water loss.

3/11/2020 (Permalink)

Having a job file process in place can prevent secondary damage.

Water Damage Job File Process:

To maintain consistency, SERVPRO utilizes a system to process your emergency in a timely fashion.  This system is designed to record the events of each individual loss and keep documentation for all parties involved.  

The Process:

• SERVPRO First Notice of Loss (FNOL) documents proper identification of the loss which is important for proper preparation of the job, including the appropriate technicians and equipment.
• SERVPRO Authorization to Perform Services must be signed by the customer to signify the official "hiring" of SERVPRO of Brainerd and Park Rapids.
• SERVPRO Customer Information Form - Water Damage provides answers to commonly asked questions and alleviates potential misunderstandings.
• SERVPRO Water Damage Emergency Services Report provides a record of the emergency work done to mitigate the loss.
• SERVPRO Water Damage, Equipment Validation and Drying Report tracks the use of equipment and the drying process.
• SERVPRO Certification of Satisfaction provides written evidence that our customers are pleased with the work we have performed.

This process is in place to assure customers that SERVPRO of Brainerd and Park Rapids is Here to Help.

Spring floods require planning.

3/3/2020 (Permalink)

We Answer the Phone Ready to Help

SERVPRO of Brainerd and Park Rapids is available 24 hours a day for storm and water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial.  Whether flooding or burst pipe, a delay of just a few hours cam greatly increase the severity of the water damage.

We are Here to Help

Call Today - 218-568-6923

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through this crisis.  SERVPRO of Brainerd and Park Rapids has the specific water damage training and experience to help you through this tough time.  We specialize in water and storm damage restoration - in fact, it's the cornerstone of our business.

What to expect

When you call, we will ask several questions regarding your emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if Known)?
• Is there electricity available (on-site)?

We are ready to help, so call us today!

Commercial dehumidification in Cass County, MN

2/28/2020 (Permalink)

Burst pipe under vanity in local business.

Commercial clean up after pipe burst.

If your business suffers water damage from an unexpected loss, here are some things to do until help arrives.

• Shut of the source of water if possible or contact a qualified party to stop the source.
• Turnoff circuit breakers for the affected areas of the building when safe from electrical shock.
• Remove as much excess water as possible.
• Place foil or wood blocks between furniture legs and carpet.
• Remove valuables, sensitive to moisture, to a safe place.

Know who to call:

SERVPRO of Brainerd and Park Rapids can perform an Emergency Ready Profile (ERP) of your business at no cost to you.  An ERP will leave you with important contact numbers at your fingertips.

Included in an ERP will be:

• Emergency Action Checklist
• Advanced Warning and Emergency Contacts
• Emergency Contacts
• Main Utility Information (Shut Off Locations)
• Primary Contact Information (Work Authorization Contact)
• Insurance Contact Information
• Miscellaneous Contact Information
• Property Overview
• Building Access Information

If you experience a catastrophic loss at your business, do you know who to call?  Call SERVPRO the company your insurance company TRUSTS.  We are a national provider for hundreds of insurance companies.  Don't wait until it's too late!

SERVPRO of Brainerd and Park Rapids is here to help!  Call or save our number, 218-568-6923.

Giving Back to the Community

2/27/2020 (Permalink)

Sponsoring Closest to the Pin on a beautiful day, for a great cause.

2019 MMBA Scholarship Golf Tournament

Greetings Participants of the 2019 MMBA Scholarship Golf Tournament,

We would like to sincerely thank you for your involvement in the 28th Annual Mid-Minnesost Builders Association Scholarship Golf Tournament.  As an organization, we realize it is with your support that our event is a huge success each and every year.

Our volunteer committee, along with the host facility, works tirelessly each year to make sure that the event is not only great for your networking experience, but is just plain fun!

Special thanks to the emcee of the 2019 Golf Tournament.  Kylre Hall (Quality Equipment Sales & Service) helped with welcoming everyone to the event and kept everything flowing before the shot gun start.  Margie Goebel (Allegiance Project Services) did a fantastic job with the awards and recognition at dinner.  I would also like to thank Colleen Faacks and Tracy Peterson (MMBA Staff) for the excellent job of getting sponsor awareness out there in the world of social media, pre and post tournament exposure.  If you have any ideas for improvement, or would like to help on the committee this coming year, please feel free to contact Colleen at the MMBA office.

Once again, we can not emphasize enough how much we appreciate your participation and support of this event and the association.  We look forward to seeing you at future tournaments and MMBA events.

Sincerely,

Co-Chairs 2019 Golf Tournament: Jim Falconer and Margie Goebel

Committee Members: Jeremy Anderson (Simonson Lumber), Steve Arends (SERVPRO of Brainerd and Park Rapids), Chuck Deutsch (Brainerd Glass, Inc.), Ginger House (Mid Minnesota Federal Credit Union), Linda Hurst (Brainerd Dispatch), Mike Rodahl (Stonehenge Properties, LLC), Joe Sparks (Brainerd Savings and Loan) and Jayme Steele (Weizenegger-Engel Insurance)

Fire leaves residue throughout home in Little Falls, MN

2/25/2020 (Permalink)

Smoke isn't as easy as 1, 2, 3...

Behavior of Smoke

A fire loss can be complex due to the unique behavior of smoke.  That's why it's important to call on SERVPRO of Brainerd and Park Rapids trained professionals to have in your home at your time of need.

• Hot smoke migrates to cooler areas.
• Smoke migrates to upper levels of a structure.
• Smoke flows around plumbing, using holes around pipes to go from floor to floor.
• The type of smoke present will greatly affect the restoration process.

Types of Smoke

The SERVPRO Professional at your fire scene will calm your fears and test the smoke to see what type of fire has taken place.

Wet Smoke-

Plastics and Rubbers - Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke-

Paper and Wood - Fast burning, high temperatures, heat rises therefore smoke rises.

Easy Smoke? Never!

Protein Fire Residue-

Produced by evaporation of material rather than from a fire.

Virtually invisible, discolors paints and varnishes, extremely pungent odor.

Fuel Oil Soot-

Furnace Puff Backs

While "puff backs" can create havoc for you, SERVPRO Professionals can in most cases restore the contents and structure quickly.

Other Types-

Tear gas, fingerprint powder and fire extinguisher residue.

Special loss situations require special care.  SERVPRO of Brainerd and Park Rapids is trained to handle your toughest losses!

While any fire can be a major disruption for your home or business, SERVPRO Professional's will help calm your nerves and address concerns through pretesting the damage.  This allows SERVPRO to focus on saving precious items for your customers, and that is what really matters to you!

Call us when you need us, we are Here to Help! 218-568-6923.

Local Convenience Store suffers major damage after cooler fails in Wadena, MN.

2/24/2020 (Permalink)

Removed commercial cooler exposes undiscovered leak that created major mold contamination.

Undiscovered leaks can wreak havoc to your business.

SERVPRO of Brainerd and Park Rapids can help should this happen to your business. Our trained Franchise Professionals are equipped with the equipment and knowledge to protect the rest of your structure.

While any intrusion of water into your business can result in mold growth, undiscovered intrusions can result in increased risk of harmful mold growth.

Suspect Mold at your Wadena business?

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from home or business.  Some restoration businesses advertise "mold removal" and even guarantee to remove all mold, which is a fallacy.

Consider the following facts:

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or HVAC systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture.  Mold spores can quickly grow into colonies when exposed to water.  These colonies may produce allergens and irritants.  When left undetected, these colonies can cause substantial damage to your facility.

Before mold remediation can begin, any sources of water or moisture must be addressed.  Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Should you suspect or see mold give us a call at 218-568-6923.

Nisswa Chamber of Commerce Ribbon Cutting

2/20/2020 (Permalink)

Nisswa Members in Action ribbon cutting for J's Woodworking and Brenda's Seasonal Specialties.

J's Woodworking and Brenda's Seasonal Specialties Store

As a member of Nisswa Member's in Action; SERVPRO of Brainerd and Park Rapids was proud to welcome and attend this Nisswa Chamber of Commerce ribbon cutting event. 

While being locally owned and operated, SERVPRO also supports other local area businesses.  J's Woodworking and Brenda's Seasonal Specialties Store is a welcome addition to the community.

They specialize in hand-crafting bunk beds and furniture, signs, home decor, housewares, apparel, custom embroidery and so much more.  They also offer woodworking classes and kids workshops!  Check out their Facebook page at https://www.facebook.com/jopatzwoodworking/ for more information.

They are located at 25486 Murray Road in Nisswa directly behind the A & W and can be reached at 320-407-2775.

While creating custom bunkbeds and furniture with exceptional quality, J's Woodworking also offers DIY classes in a workshop environment.  Perfect for those who enjoy crafting but don't have the space.   They also host private parties for birthdays, friends weekends, bachelor/bachelorette parties and more.

Brenda's Seasonal Specialties offers embroidery, vinyl printed apparel and a wide variety of baby items.  Something for everyone!

SERVPRO of Brainerd and Park Rapids is Here to Help.  From Carpets to Catastrophies or supporting local area businesses.

Feel free to call with your needs at 218-568-6923.

2020 PRODUCT SHOWCASE

2/6/2020 (Permalink)

SERVPRO of Brainerd and Park Rapids Marketing Manager in the Educational Booth at the MMBA/GLAR at Breezy Point Convention Center.

PRODUCT SHOWCASE 2020

On Thursday, January 30, 2020 SERVPRO of Brainerd and Park Rapids had the pleasure to display and educational booth at the Breezy Point Convention Center.

This Product Showcase was hosted by the Mid-Minnesota Builders Association (MMBA) and the Greater Lakes Association of Realtors (GLAR).  This industry specific trade show exhibited the latest and greatest products/services to local builders, remodelers, appraisers, realtors and home inspectors.

SERVPRO's focus at this event was to educate the local contractors on our Emergency Response Time Program.

TIMELY ASSIGNMENT

• (1) - Within one hour from notice of loss, a SERVPRO Franchise Professional will contact the homeowner or business to arrange a service time.
• (2) - Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
• (3) - Also, within eight business of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster.

This response time is designed to remove the fears of homeowners during this stressful time.  It is also in place to alleviate and possibility of secondary damage.  Having these standards in place also reduces claims loss expense.

If your home or business requires emergency service, don't hesitate to give us a call at 218-568-6923.  SERVPRO Professionals will arrive quickly to help you regain control of your structure.

Crow Wing County Fire Damage from Woodburning Fireplace.

1/6/2020 (Permalink)

Personal belongings and memories soot stained from fire in adjacent room.

For Homeowners, Putting Out A FIRE Can Be Worse Than The FIRE ITSELF

A backdraft of emotions often sweeps over the homeowners after a fire ravages a home.  Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared.

So after the first wave of heroes have rescued the property, let SERVPRO of Brainerd and Park Rapids help you restore it.  With the industry-approved training to employ rapid response, the utmost professionalism, cutting-edge technology and open communication, we strive to restore not only the home, but the customer's peace of mind as well.

The first 48 hours after fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of Brainerd and Park Rapids can help prevent fire damage from creating long-term problems.  SERVPRO of Brainerd and Park Rapids provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

• Limit movement in the home to prevent sootparticles from spreading and additional damage from occurring.
• Place clean towels or old linens on rugs and high traffic areas and upholstery.
• Coat chrome faucets, trim and appliances with petroleum jelly or oil.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Do not wash any walls or painted surfaces.
• Do not shampoo carpet or upholstery.
• Do not clean any electrical equipment
• Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Brainerd and Park Rapids is available 24-hours a day, 365 days a year to help you regain control quickly. 218-568-6923.

From CARPETS to CATASTROPHES

12/31/2019 (Permalink)

For All Your Commercial Cleaning Needs

Time Is A Precious Commodity

When you need it done right and done fast, call your SERVPRO Franchise Professional for all your commercial cleaning needs.  Did you know when you hire SERVPRO Franchise Professionals you get around-the-clock restoration services built with you in mind?  Quality cleaning and quick response - that's the SERVPRO way.

Can't figure out how to get the job done? Call SERVPRO of Brainerd and Park Rapids at 218-568-6923 for all your emergency restoration needs.  Because when you experience a fire, water or mold damage in your facility, you need fast response and the expertise to get the job done right, ensuring your business can get back into operation as quickly as possible.  Through it all, you expect the most reliable information and the very best service at a fair price.

SERVPRO of Brainerd and Park Rapids are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs.

• Over 50 years of experience as a leading fire and water cleanup and restoration provider.
• A SERVPRO Franchise is nearby - more than 1,700 Franchises nationwide.
• More locations for faster responses.  A uniformed technician will arrive on-site usually within four hours of notification.
• Quick response time to help ensure the damage is contained and the restoration process begins promptly.
• Large loss capabilities - no fire or water damage is too big.

MOLD CONSUMES VACANT HOUSE AFTER PIPE BURST.

12/31/2019 (Permalink)

Complete demolition of this bedroom was called for after a pipe broke and was left unattended too in Crosslake, MN.

Get it Clean - Get it Sold

Dirty ducts can circulate odors and contaminants like mold and irritating dust throughout a home.  SERVPRO of Brainerd and Park Rapids uses a Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime.

Be an Informed Resource

Molds are found in every environment, and mold spores reproduce rapidly when moisture is present.  An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, causing potential health effects.  The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth.  It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value.  If a property has experienced a water intrusion SERVPRO of Brainerd and Park Rapids can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.

Control Moisture - Reduce Mold

Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage - act within the first 24 to 48 hours.

• Correct any water leaks or standing water
• Remove standing water under cooling coils or air handling units
• Properly maintain humidifiers, if used
• Replace wet or visibly moldy insulation materials
• Steam cleaning and other methods involving moisture should not be used on any kind of duct work
• Install a ventilation system

When winter weather strikes, we strike back.

12/30/2019 (Permalink)

Faster to any size disaster

PREPARE YOUR HOME

Tips for Preparing Your Home for Winter Weather

• Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
• Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
• Consider shutting off outdoor faucets.  Find the shut-off valve in the basement of crawl space and turn it to "off."
• If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
• Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
• Proper maintenance of your furnace can help reduce the risk of puffbacks.

PREPARE YOUR BUSINESS

Tips for Preparing Your Business for Winter Weather

• Check you business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
• Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
• Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas.  Install mats or non-slip surfaces and post caution signs where water could be present.
• Ask you local SERVPRO Franchise Professional about starting an Emergency Ready Profile for your business.

Feel free to call us at 218-568-6923.  We are here to help.

Have You Considered a Mold Inspection, Before You Buy

11/8/2019 (Permalink)

This was found by new homeowners when they were moving into to new house. It was hidden by a bed during there walk through.

When you're looking to purchase a new home or commercial building in the Lakes area ordering a professional mold inspection might not be on your to-do list.  But while not every buyer will opt for an inspection, the benefits can be great, and the peace of mind can be worth the cost.

Where Can Mold Grow?

The short answer to where mold can grow is almost anywhere. Since mold is a fungus, it only needs three main ingredients to thrive: moisture, the correct temperature and a food source (as minimal as dust or flakes of skin). If these conditions exist in abundance, it only takes up to 48 hours for visible mold to appear, and virtually any functional building has one or more of the following prime environments for mold:

• Sinks
• Toilets
• Tubs/showers
• Heating/cooling vents
• Roofs/walls
• Flooring
• Basements

This is just a short list of where molds can grow, so ultimately, no building is going to be completely exempt of a potential mold problem.

Why Should You Get a Mold Inspection?

If the property you’re purchasing has ever had a problem with mold in the past, an inspection is essential because history is bound to repeat itself. If there is any visible mold or risk of mold growth, an inspection will alert you so you can learn how to rectify it and how much it will cost to do so. If the cost is too great, you may want to reconsider purchasing the building.

An inspection will come at a cost, but the good news is it’s often bundled in with a larger property inspection, which usually includes an assessment of the building’s structure, repair risks and more. More than likely, you will get a good bang for your buck.

Perhaps the most relevant reason to get a mold inspection is because of what might happen if you don’t get one. It could easily save you from spending large sums on mold, repairs or lawsuits – all expenses that could be minimized or prevented with a simple inspection for a fraction of the cost. Visit SERVPRObrainerdparkrapids.com for more information on mold. 

Burst pipe in Wadena County, MN

11/8/2019 (Permalink)

Pipe burst under kitchen sink in Wadena County.

Temperature's are falling and your home's pipes could freeze causing damage and potential flooding

What to do if your pipes freeze:

• If you turn on your water and nothing comes out, leave the faucets turned on and call a plumber.
• Never try to thaw a pipe with a torch or other open flame because it could cause a fire hazard.  Water damage is preferable to burning down your house!
• You may be able to thaw a frozen pipe using a hair dryer.  Start by warming the pipe as close to the faucet as possible, working toward the coldest section of the pipe.
• If your water pipes have already burst, turn off the water at the main shutoff valve in the house; leave the water faucets on. Make sure everyone in your family knows where the water shutoff valve is and how to open and close it.
• Do not use electrical appliances in ares of standing water. You could be electrocuted.

Take the necessary steps to protect your home form water damage and costly repairs.  It is important to know who to call if you have a problem.  Save our number (218)-568-6923.  Our experts are standing by 24/7.  We are always Here to Help.

Flooding won't affect Monday classes

3/19/2019 (Permalink)

Heavy rains and frozen ground flood local Brainerd school.

Brainerd Public Schools

SERVPRO of Brainerd and Park Rapids was recently called for an emergency flooding in the lower level of a school.  The Brainerd Dispatch caught us in action in an article by Theresa Bourke on Mar 17, 2019 at 5:00 a.m.

An orange hazard warning marker alerts pedestrians of the water-removing hose across the sidewalk working to clean up minor flooding Thursday, March 14, at the Washington Educational Services Building on Oak Street.  Frank Lee / Brainerd Dispatch

If any Brainerd students thought the flooding at three school district facilities would mean a longer spring break, their hopes are about to be dashed.

"Everything's cleaned up pretty well.  It'll be ready to go by Monday, "Building and Grounds Director Earl Wolleat said Friday afternoon, March 15.

So despite flooding at the Washington Educational Services Building, Forestview Middle School and Brainerd High School Thursday, all classes will resume as scheduled Monday.

Muddy water flooded the cafeteria at Washington school, Wolleat said, while the office at BHS and maintenance room at Forestview also fell victim to water.

"What happened is those rain leaders, when they contact the sewer mainline, they tend to freeze up.  And if you get rain this early in the year, it's a problem," he said.  "We're not supposed to be having an inch of rain when we've got really cold temperatures and frozen ground."

But the messes were cleaned up as of Friday, with just a final scrub left to do on the Washington cafeteria to prepare it for students Monday.

Wolleat said he will put a camera down the pipe at Forestview to make sure everything is intact.

"We'll just do what we need to do to make sure it's all back in shape," he said.  "It takes some time to totally figure out what has to be done after all the ice melts away from everything."

Investigations on potential damages from the water are still ongoing.

The flooding caused the district's KinderClub and Fun 'N' Friends programs to be moved to Riverside Elementary School Thursday and Friday.

Helping make it "Like it never even happened."

Cass County 24 Hour Emergency Water Damage Service

3/4/2019 (Permalink)

SERVPRO of Brainerd and Park Rapids provides 24 hour fire and water damage restoration service in Cass County.

SERVPRO of Brainerd and Park Rapids is available 24 hours a day for water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial.  A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 218-568-6923

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through this crisis.  SERVPRO of Brainerd and Park Rapids has the specific water damage training and experience to help you through this tough time.  We specialize in water damage restoration-in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Brainerd and Park Rapids

SERVPRO of Brainerd and Park Rapids specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event.  Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

With any leak, IT'S THE WATER YOU DON'T SEE that may cause the most damage.

3/1/2019 (Permalink)

Slow refrigerator water-line leak, caused extensive damage Pillager, MN

4 Common Causes of Water Damage

Whatever the cause, water damage that occurs to your home in Crow Wing County can be incredibly stressful and costly to deal with. Especially severe cases can damage the structure of your house, completely destroy furniture, ruin personal belongings, and cause mold to grow. The key to avoiding water damage is by ensuring there is no excess water in your home due to leaks, puddles, or too much moisture in the air. Here are four common causes of water damage to be aware so you can prevent them from ever happening in the first place.

1. Plumbing Issues

Issues with your plumbing can cause extreme water damage before you even realize that anything went wrong, which is why prevention is key. Make sure to check your bathrooms and sinks regularly to observe for any leaks, musty smells, or a problem with your toilet. Avoid a major pipe cleanup by replacing old, rusty pipes if you notice any.

2. Appliance Leaks

Watch out for the four appliances that leak the most by checking for leaks, faulty connections, or cracked hoses:

• Washing machine
• Refrigerator
• Dishwasher 
• Water heater

3. Issues With Your HVAC System

HVAC systems are prone to leaking or freezing due to dirty coils, a broken pipe, or temperature issues. Make sure to perform regular maintenance and inspections on your HVAC and address any concerns before leaving your home on vacation to avoid leaking water in your home while you’re away.

4. Lack of Ventilation

One easy but important way to avoid having to call in a water restoration specialist is to ensure your home is well ventilated. This is especially true in your bathroom. When you take a shower, make sure to turn on your exhaust fan, crack open a window, and leave the door open.

Undiscovered leaks and moisture build-up can cause damage to the floors, walls and ceilings of your home, leading to soft drywall, warped floors and ceilings, or worse problems.  This damage may go unnoticed for an extended period of time, proper cleanup is important to the restoration of your property, possibly reducing the cost of repairs needed.

Local Brainerd Restaurant Pipes Freeze

1/17/2019 (Permalink)

Storm sewer in basement of restaurant after pipes burst.

When local restaurant had several of its pipes burst SERVPRO of Brainerd and Park Rapids was called in to assist with the dryout and clean-up.  The pictures show standing water in the basement storm drain, what you don't see is that this drain is four feet above floor level.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Our trained technicians are here 24/7 to help your business get up and running.

Water Damage or Flooding? Call Us Today (218) 568-6923

Be Safe with Your Holiday Decorations

12/13/2018 (Permalink)

Here to Help!

Holiday Lights and Electrical Decorations Safety Tips

by ESFi.org

Now that Thanksgiving is over, many of us will be decorating our hoes for Christmas.  While decorative lights and other electrical decorations add to the magic of the season, they can increase the risks of fire and electrical injuries if not used safely.

• Always purchase electrical decorations and lights from reputable retailers.
• Use lights approved for safe use by a nationally recognized testing laboratory.
• Never connect more than three strands of incandescent lights together.
• Consider purchasing LED lights, which use less energy and run cooler than traditional incandescent lights.
• Before decorating, determine how many outlets are available and where they are located. Plan your displays accordingly.
• Carefully inspect each  electrical decoration.  Cracked or damaged sockets, loose or bare wires, and loose connections may cause a serious shock or start a fire.
• Follow the manufacturer's use and care instructions that accompany electrical decorations.
• Avoid overloading electrical outlets with too many decorations or electrical devices.  They can overheat and cause a fire.
• Make sure that cords are not pinched in doors, windows or under heavy furniture, which could damage the cord's insulation.
• Do not mount or support light strings in a way that might damage the cord's insulation.
• Always unplug electrical decorations before replacing bulbs or fuses.
• Turn off all indoor and outdoor electrical decorations before leaving home or going to sleep.

Remember SERVPRO of Brainer and Park Rapids is Here to Help @ 218-568-6923.

Crow Wing, Cass, Wadena and Hubbard county residents, if you suspect mold follow these safety tips.

11/27/2018 (Permalink)

Be Careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it.  You can inadvertently spread the mold infestation throughout your home.  When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Brainerd and Park Rapids for mold remediation services.

What Not to Do:

• Don't touch or disturb the mold.
• Don't blow air across any surfaces with visible or suspected mold growth.
• Don't attempt to dry the area yourself.
• Don't spray bleach or other disinfectants on the mold.

About our Mold Remediation Services

SERVPRO of Brainerd and Park Rapids specializes in mold cleanup and restoration, in fact, it's a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - 218-568-6923

Crow Wing county Smoke and Soot Cleanup

11/27/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Crow Wing county home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke - wet and dry.  As a result, there are different types of soot residue after a fire.  Before restoration begins, SERVPRO of Brainerd and Park Rapids will test the soot to determine which type of smoke damage occurred.  The cleaning procedures will then be based on the information identified during pretesting.  Here is some additional information:

Wet Smoke - Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary.  Smoke webs are more difficult to clean.

Dry Smoke - Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue - Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today - 218-568-6923

Happy Thanksgiving

11/21/2018 (Permalink)

Don't get too Stuffed!!

HAPPY THANKSGIVING!!

Be safe this Thanksgiving.  Cooking is the leading cause of fires in the home and of fire injuries, so please follow these safety tips:

• Make sure your oven is empty before turning it on.
• Wear short or tight-fitting sleeves when cooking.
• Turn pot handles inward over the stove.
• Remember to "stand by your pan" and stay in the kitchen when boiling, frying or broiling.
• Use a timer when baking or roasting and never leave the house with the oven cooking.
• The best way to respond to a stovetop fire is to "put a lid on it" and turn off the heat.
• The best way to respond to an oven or broiler fire is to keep the doors closed and turn off the heat.
• If the fire is not quickly snuffed out, leave the house and call 911 from outside.

Remember SERVPRO of Brainerd and Park Rapids is always Here to Help at 218-568-6923.  Save our phone number to your phone so that you can be Hero Ready if disaster strikes you home or business.

We are "HERE TO HELP"

Frozen pipe burst in Pequot Lakes, MN

11/21/2018 (Permalink)

This was caused by freezing temperatures and a burst pipe.

An external water spigot froze and burst inside the wall and caused this waterfall of ice along with extensive water damage throughout this three story house.  The damage included SERVPRO needing to remove all hardwood flooring on the main level and removing all of the drywall throughout the lower level.  This picture is what the homeowner arrived home to see.

SERVPRO of Brainerd and Park Rapids was called in to clean up the aftermath!  While this was a trying time for the homeowner he was glad we were on-site to start the drying process immediately.

He had even said, "Now I can refinish my house the way I should have done it in the first place.  Thank you for what your crews have done for me."

He even called SERVPRO of Brainerd and Park Rapids to perform the post-construction clean-up.